If the message that the wizard did not find any new hardware comes up, click Next. Select ‘ Search for and install hardware automatically. (If Add Hardware windows don't appear, try the Final Solution.) Select ‘ Add Legacy hardware‘ Add Har dware Wizard will come up. Select ‘ Action‘ from the menu bar (If you only see ‘Help’ under this option, please click the blank place of the list pane then click ‘Action’ again. If you do not see this category listed there, follow steps below to get it back. Find category “ Sound, video and game controllers” from the list. Type devmgmt.msc in the run box and click on OK button.ģ. Press Win+R (Windows key and R key) at the same time. 
In the meantime, follow these steps below to help your cause:ġ. When was the last time it worked? did you attempt a system restore to an earlier known working time?ĭid you attempt installing the latest drivers from the Official HP Website? No worries as I'd love to help, however, I need a few more details to provide an accurate solution:
Business PCs, Workstations and Point of Sale SystemsĪs I Understand you've lost the sound on your desktop computer,. Printer Wireless, Networking & Internet. DesignJet, Large Format Printers & Digital Press. Printing Errors or Lights & Stuck Print Jobs. Notebook Hardware and Upgrade Questions.
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